DialogTicket.com - Imprint
Max Grauert GmbH
Dieselstr. 3b
D-21423 Winsen Luhe
Tel.: +49 (0)4171-606134
Fax: +49 (0)4171-605879
Email: translate@dialogticket.com
Web: www.dialogticket.com
Managing partner: Max Grauert and is represented both in and out of court by Max Grauert.Dieselstr. 3b
D-21423 Winsen Luhe
Tel.: +49 (0)4171-606134
Fax: +49 (0)4171-605879
Email: translate@dialogticket.com
Web: www.dialogticket.com
Registered office and register court: Winsen/Luhe
Copyrights The rights to all texts, graphic art as well as the layout, the HTML code and the scripts are held by the Max Grauert GmbH. Any kind of further use requires the explicit consent of the respective holder of the rights.
Trademarks DialogTicket® is a trademark of the Max Grauert GmbH. Generally, brands and trademarks are not distinguished as such. The lack of such a distinction does not imply that it is a matter of a free name as defined in trademark or copyright law.
The Max Grauert GmbH is registered at the district court of Lüneburg under the trade registry number 200324 and is represented by the executive director Max Grauert both in and out of court.
The value added tax ID is DE248201548
The Max Grauert GmbH is registered at the district court of Lüneburg under the trade registry number 200324 and is represented by the executive director Max Grauert both in and out of court.
The value added tax ID is DE248201548
Disclaimer On its website, Dialogticket.com refers to other sites on the Internet by means of hyperlinks. The following applies to all of these links: dialogticket.com explicitly declares that it has no influence on the layout or content of the linked sites. Therefore, dialogticket.com herewith expressly distances itself from all content found on sites linked to the website of dialogticket.com and explicitly points out that it does not adopt these contents as its own. This declaration applies to all hyperlinks found on the website, whether visible or concealed and for all the contents of the sites to which these hyperlinks lead.
Copyright Texts, concepts and design are the property of DialogTicket.com. The copying of the texts and contents will be criminally prosecuted.
General Terms and Conditions
1. Area of application
The following General Terms and Conditions shall govern the relationship between DialogTicket.com (hereinafter also called "DialogTicket") and the Client. DialogTicket shall conduct business solely on the basis of these General Terms and Conditions. The General Terms & Conditions can be viewed at any time at www.dialogticket.com/agb.php and can be printed or saved. Contradictory or varying General Terms and Conditions shall herewith be objected to. Furthermore, they shall not become subject matter of contract by the acceptance of the proposals from DialogTicket even in the event that DialogTicket does not again expressly reject to them. The version available on the DialogTicket homepage at the time of order placement shall apply.2. Contents DialogTicket shall offer a free support platform and a fee-based translation service. The contractual relationships with the translators shall solely and in all cases exist between DialogTicket and the translator.
3. References and Links DialogTicket refers to other websites on the Internet by means of hyperlinks on its website. The following shall apply to all of these links: dialogticket.com explicitly declares that it has no influence on the design or content of the linked sites. Therefore, dialogticket.com shall herewith expressly distance itself from all contents found on sites linked to the website of dialogticket.com and shall under no circumstances adopt these contents as its own. This declaration shall apply to all hyperlinks found on the website, whether visible or concealed and to all the contents of the sites to which these hyperlinks lead.
b. The contract shall exist between the Client and the Max Grauert GmbH, Dieselstraße 3 b, D-21423 Winsen/Luhe. DialogTicket shall act on behalf of the Max Grauert GmbH, Dieselstr. 3b, D-21423 Winsen/Luhe.
b.Payment within 14 days as of invoice date shall be possible in exceptional cases for companies after the agreement thereof in writing.
b. DialogTicket can make the translation available online, otherwise via email.. Upon completion, the translation shall be available on the server for the Client to download. DialogTicket shall bear the risk of data loss 14 days after the translation has been made available for downloading or after completion. The Client shall ensure that the translation is downloaded within these 14 days. After the stated 14 days have expired, the Client shall exempt DialogTicket from liability due to the loss of the translations.
c. The Client shall be obligated to accept the translations as soon as these have been sent to him/her. Should the translation prove not to fulfil the specifications of the contract, DialogTicket shall be obligated to rectify the deficiency. This shall not apply if the deficiency is not significant in regard to the interests of the Client or is based on circumstances which can be attributed to the Client. Providing there is no significant deficiency, the Client shall not be able to refuse the acceptance.
d. Should the Client not claim any deficiencies within 12 work days after the transmission of the translation, the service shall be regarded as accepted free of deficiency.
e. Upon acceptance, the contractor's (DialogTicket) liability for apparent deficiencies shall be inapplicable unless the Client has reserved the right to claim a specific deficiency.
f. Deficiencies shall be major discrepancies in relation to the original text or an incorrect portrayal of the facts. Stylistic improvements such as synonyms for instance shall not constitute a deficiency of the translation. DialogTicket shall only assume the liability for the correct repetition of names and addresses from originals if the original is submitted in Latin typescript or the Client has explicitly commissioned the correct conversion. A deficiency shall not be constituted if the Client is unable to correctly read the translation due to technical circumstances he/she is experiencing at his/her location. The translations shall be provided in UTF-8 format or in the format from which the texts can be saved in the UTF-8 format.
g. Should the Client give notification of an objectively existing, not immaterial deficiency in the translation, the contractor (DialogTicket) shall be initially entitled to the rectification of the deficiency. In this regard the Client shall provide DialogTicket with an appropriate respite. The Client shall describe the deficiencies as precisely as possible.
h. Should DialogTicket not rectify the deficiency in due time, the Client may choose to withdraw from the contract or demand a discount. Neither the right to withdrawal nor the right to reduce payment shall exist in the event of immaterial or insignificant deficiencies.
Liability for slight negligence shall be excluded unless it is the result of a culpable violation of essential contractual obligations; in the latter case liability shall be limited to foreseeable damages typical for this kind of contract.
This website shall use Google Analytics, a web analysis tool of the Google Inc. ("Google"). Google Analytics uses so-called cookies, text files which are stored on your computer. By using this website, you shall agree to the processing of the data, which Google collects on you in the previously described manner and for the previously stated purpose. Alternatively, please contact us directly, we are more than happy to help.
4. Contract conclusion
a. The contract shall be concluded when the Client has confirmed the specific proposal including the General Terms and Conditions sent by DialogTicket.b. The contract shall exist between the Client and the Max Grauert GmbH, Dieselstraße 3 b, D-21423 Winsen/Luhe. DialogTicket shall act on behalf of the Max Grauert GmbH, Dieselstr. 3b, D-21423 Winsen/Luhe.
5. Payment, Due Date
a. A prepayment amounting to the stipulated fee shall be due with the conclusion of the contract and the transmission of the invoice in electronic form or any other form. Should the Client request the sending of the invoice by post, additional costs shall be charged for this.b.Payment within 14 days as of invoice date shall be possible in exceptional cases for companies after the agreement thereof in writing.
6. Set-off
A set-off by the Client shall only be permissible with undisputed claims which have been established as final and absolute. This shall also apply if the Client asserts claims or counterclaims. However, the Client shall be able to exercise his/her right of retention if his/her counterclaim is based on the same contract.7. Acceptance and claims of deficiency
a. DialogTicket shall be obligated to translate the texts made available professionally and appropriately without abridgements or other alterations in regard to content. The translations shall be carried out depending on the text according to their meaning and according to the generally accepted medium quality standards of the translation industry of the respective language area. DialogTicket shall have the right to reject translations if the text contains illegal content or very specific technical terminology.b. DialogTicket can make the translation available online, otherwise via email.. Upon completion, the translation shall be available on the server for the Client to download. DialogTicket shall bear the risk of data loss 14 days after the translation has been made available for downloading or after completion. The Client shall ensure that the translation is downloaded within these 14 days. After the stated 14 days have expired, the Client shall exempt DialogTicket from liability due to the loss of the translations.
c. The Client shall be obligated to accept the translations as soon as these have been sent to him/her. Should the translation prove not to fulfil the specifications of the contract, DialogTicket shall be obligated to rectify the deficiency. This shall not apply if the deficiency is not significant in regard to the interests of the Client or is based on circumstances which can be attributed to the Client. Providing there is no significant deficiency, the Client shall not be able to refuse the acceptance.
d. Should the Client not claim any deficiencies within 12 work days after the transmission of the translation, the service shall be regarded as accepted free of deficiency.
e. Upon acceptance, the contractor's (DialogTicket) liability for apparent deficiencies shall be inapplicable unless the Client has reserved the right to claim a specific deficiency.
f. Deficiencies shall be major discrepancies in relation to the original text or an incorrect portrayal of the facts. Stylistic improvements such as synonyms for instance shall not constitute a deficiency of the translation. DialogTicket shall only assume the liability for the correct repetition of names and addresses from originals if the original is submitted in Latin typescript or the Client has explicitly commissioned the correct conversion. A deficiency shall not be constituted if the Client is unable to correctly read the translation due to technical circumstances he/she is experiencing at his/her location. The translations shall be provided in UTF-8 format or in the format from which the texts can be saved in the UTF-8 format.
g. Should the Client give notification of an objectively existing, not immaterial deficiency in the translation, the contractor (DialogTicket) shall be initially entitled to the rectification of the deficiency. In this regard the Client shall provide DialogTicket with an appropriate respite. The Client shall describe the deficiencies as precisely as possible.
h. Should DialogTicket not rectify the deficiency in due time, the Client may choose to withdraw from the contract or demand a discount. Neither the right to withdrawal nor the right to reduce payment shall exist in the event of immaterial or insignificant deficiencies.
8. Liability
DialogTicket as well as its representatives or vicarious agents shall be liable for gross negligence or intent; according to the provisions of the Product Liability Act; due to the confirmation of the lack of a deficiency as well as for damages resulting from death or injury to body or health.Liability for slight negligence shall be excluded unless it is the result of a culpable violation of essential contractual obligations; in the latter case liability shall be limited to foreseeable damages typical for this kind of contract.
This website shall use Google Analytics, a web analysis tool of the Google Inc. ("Google"). Google Analytics uses so-called cookies, text files which are stored on your computer. By using this website, you shall agree to the processing of the data, which Google collects on you in the previously described manner and for the previously stated purpose. Alternatively, please contact us directly, we are more than happy to help.
9. Statute of limitation
The claims of the Client against DialogTicket shall become time-barred in one year as of the statutory begin of the limitation. Claims under section 8 shall be excluded. In this case the statute of limitations shall apply.10. Alterations or amendments to the General Terms and Conditions
DialogTicket shall be able to alter or amend these General Terms and Conditions. DialogTicket shall inform the Client of alterations or amendments and shall provide the Client with a revised version. Should the Client not agree to the alteration or amendment, the Client shall communicate such objection within 21 days upon notification and receipt of said alteration or amendment. The Client shall otherwise be considered in agreement with the new version. DialogTicket shall notify the Client of the implications of the new version with the notification and remittance of the new version.11. Subsidiary agreements
Verbal subsidiary agreements before or at conclusion of contract shall be ineffective.12. Non-disclosure DialogTicket shall constantly continue to develop the platform and maintain it using the best available technology. However, DialogTicket cannot guarantee that the service is 100% available, free from viruses or sabotage programmes or access by unauthorised third parties. This risk shall be explicitly pointed out to the Client. The Client shall exempt DialogTicket from any liability resulting from this section; unless section 8 applies.
13. Confidentiality DialogTicket shall commit to maintaining absolute confidentiality regarding the content of the translations as well as interpreter activities to be undertaken, the client name and other client-related information and shall not use this information for itself nor for other third parties.
14. Non-solicitation The client shall be obligated to neither contact the respective translators for the duration of the contract with DialogTicket nor to headhunt the translators within one year after the end of the contractual relationship with DialogTicket.
b. As far as permissible, the business location of DialogTicket shall be stipulated as the place of jurisdiction.
c. The laws of the Federal Republic of Germany shall apply for the translation assignment and for all claims resulting from it.
b. The contents of the DialogTicket website are also copyrighted. The contents of this website may not be reproduced or processed, duplicated, distributed or used in any other manner using electronic systems without the explicit consent of the seller??? unless the copyright expressly allows for it. Unauthorised use can violate applicable laws, including applicable copyright and trademark laws.
15. Jurisdiction, Place of Fulfilment and Applicable Law
a. The place of fulfilment shall be the registered office of DialogTicket.b. As far as permissible, the business location of DialogTicket shall be stipulated as the place of jurisdiction.
c. The laws of the Federal Republic of Germany shall apply for the translation assignment and for all claims resulting from it.
16. Title retention
The translation shall remain the property of DialogTicket until full payment thereof.17. Copyright
a. DialogTicket shall hold the copyright to the translation. The Client shall guarantee that the translation or other services and their later use by the Client does/do not violate any copyrights or other third party property rights and in the event of an infringement, shall exempt DialogTicket and, if applicable, any other personally liable persons apart from DialogTicket, from all damages, costs and expenses. This shall also include the necessary costs of legal proceedings.b. The contents of the DialogTicket website are also copyrighted. The contents of this website may not be reproduced or processed, duplicated, distributed or used in any other manner using electronic systems without the explicit consent of the seller??? unless the copyright expressly allows for it. Unauthorised use can violate applicable laws, including applicable copyright and trademark laws.
18. Severability Clause Should a provision be completely or partially ineffective, the validity of the remainder of the contract shall remain unaffected thereof. The contract shall then be interpreted and applied so as to reflect the best interests of the contractual parties. Apart from that, the legal provisions shall apply.
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