ISO 17100 and ISO 9001
Translation quality and focus on customer service.
It is crucial that our customers to have full confidence in our quality and customer service. To ensure this, we have undergone a Language Industry Certification System assessment in compliance with ISO 17100 (formerly DIN EN 15038), which documents all criteria of standardised order-processing – from the arrival of the text to be translated to the delivery of a high-quality translation to the customer. Only a select number of translation agencies in Germany are awarded this prestigious certification.
We are also certified by TÜV SÜD in accordance with the international quality management standard ISO 9001. Even a translation agency cannot survive on translation processes alone; to guarantee our customers a smooth and efficient customer service, we always strive to optimise all company processes. And it is precisely this focus on customer service that is at the heart of the ISO 9001 certification.
Our service - tailored to you
Bespoke products work best.
Even for translations.
There’s no denying it. A custom-made suit just fits better. With translations, it’s no different. The more we know what is important to you or your company, the more we can tailor our translations to your needs.
A quick phone call. A short email. One translation request form. That’s all it takes to request a high-quality translation. Of course, we are also happy to answer any questions you may have. So, if you’re interested in our translation service, we would be happy to assist you with your translation projects.